Patient Recalls and Reminders Update

Patient Recalls and Reminders

We Now Send Recalls/Clinical Reminders via SMS

 

 

 

Why SMS?

As well as being a more environmentally-friendly alternative to traditional letters, SMS is more secure because you can only read the health message after verifying your personal information, and more reliable because messages have less chance of being lost.

What do I need to do?

When you receive an SMS, open the message and click on the secure link. You’ll be taken to a screen where you will need to verify your personal information, including your last name and date of birth. Once you have verified your identity you can read your recall health message. From here you can book your appointment for a time convenient to you.

Please note that you’ll need to be connected to the Internet, or have data on your phone, for the link to work. If your phone is connected to the internet and you still can’t access the link, please call us at 08 8162 9817.

Watch this video for further explanation and demonstration https://vimeo.com/225946657